Warranty Overview
At Fleet Lithium, we are committed to manufacturing only high-quality products with rigorious testing standards.Our warranty policy ensures your satisfaction and peace of mind when using our batteries. Our batteries are designed to last the test of time. Fleet Lithium offers up to 11 years of limited warranty Protection. This warranty covers defects in materials and workmanship under normal use and maintenance. Our commitment to quality and reliability means you can enjoy peace of mind throughout your battery's life cycle and well beyond. .
Warranty Coverage
This warranty covers defects in materials and workmanship under normal use and maintenance.
Registration
Activate your warranty by registering your battery within 90 days of purchase.
Claim Process
To initiate a warranty claim, follow these steps:
- Contact our customer support with purchase details.
- Provide evidence of the defect (photos, usage information).
- Follow instructions to return the product.
- Receive your replacement battery or repair service promptly.
Exclusions
This warranty does not cover damages from misuse, neglect, or unauthorized modifications. Refer to our full warranty terms for additional details.
Coverage Periods
Advertised Use Case | Warranty Period |
---|---|
Golf Cart / EV Batteries | 10 years |
Solar / Marine Deep Cycle | 11 years |
Engine Starting Batteries | 5 years |
Chargers & Accessories | 12 Months |
Key Features
- Comprehensive Protection: Covers all manufacturing defects related to performance and materials.
- Easy Claim Process: Streamlined online claims for your convenience.
- Unlimited Cycle Life Guarantee: Replacement if capacity drops below 80% within the warranty period.
- Transferable Warranty: Warranty can be transferred to new owners upon sale.
- 24/7 Customer Support: Dedicated support team available for warranty inquiries. 24/7 Online support
Detailed Coverage Outline
***Register within 90 Days of Purchase - IMPORTANT ***
Warranty registration is required within 90 days of your purchase date. If you purchased a brand-new golf cart powered by Fleet Lithium, please note that it is not the dealer's responsibility to register this warranty on your behalf. Failure to register within 90 days of your golf cart purchase will void your warranty.
Golf Cart & EV Batteries - 10 Year Warranty
Pro-rated Warranty: If your battery is found to be defective due to quality issues and cannot be repaired, we will provide a new battery free of charge during its first 5 years of service. If repair is possible, we reserve the right to repair instead of replacing. Please note that damage caused by improper handling or installation will only receive technical support.
Years 1 through 5: After submitting an approved warranty claim, if our technicians have diagnosed that your battery cannot be repaired, we will replace it at no cost. We will also cover shipping costs for products weighing less than 150 pounds within the lower 48 states
Years 6 through 10: After submitting a warranty claim, if our technicians have diagnosed that your battery cannot be repaired, a replacement will be offered with a 40 % discount from the retail MSRP (excluding promotional discounts).
Solar Storage & Marine Deep Cycle Batteries - 12 Year Warranty
Pro-rated Warranty: If your battery is found to be defective due to quality issues and cannot be repaired, we will provide a new battery free of charge during its first 5 years of service. If repair is possible, we reserve the right to repair before issuing a replacement. Please note that damage caused by improper handling or installation will only receive technical support.
Years 1 through 5: After submitting a warranty claim, if our technicians have diagnosed that your battery cannot be repaired, we will replace it at no cost with a similar product. We will also cover shipping costs for products weighing less than 75 lbs.
Years 6 through 12: If our technicians have diagnosed that your battery cannot be repaired, a similar replacement will be offered with a 30% discount from the retail MSRP (excluding promotional discounts).
Engine Starting Batteries - 5 Year Warranty
Pro-rated Warranty: If your battery is found to be defective due to quality issues and cannot be repaired, we will provide a new battery free of charge during its first 3 years of service. If repair is possible, we reserve the right to repair before issuing a replacement. Please note that damage caused by improper handling or installation will only receive technical support.
Years 1 through 3: After submitting an approved warranty claim, if our technicians have diagnosed that your battery cannot be repaired, we will replace it at no cost with a similar product. We will also cover shipping costs for products weighing less than 75 lbs.
Years 4 through 5: After submitting an approved warranty claim, if our technicians have diagnosed that your battery cannot be repaired, a similar replacement will be offered with a 30% discount from the retail MSRP (excluding promotional discounts).
Chargers & Accessories - 12 Month Warranty
If any accessories experience quality failures within 1 year of service, we will replace it free of charge. Damage caused by improper installation or use will not be covered.
Warranty Shipping & Transport Expenses
We’ve Got You Covered: If your battery or accessory arrives dead on arrival (DOA), Fleet Lithium will cover 100% of all shipping-related expenses after a diagnosis with our tech support team. Additional charges for residential lift gate or rural pick-up and delivery may apply.
Limited Warranty Coverage Exclusions
What's not covered: This Warranty does not cover any battery subjected to the following conditions including but not limited to:
- Damage due to improper installation, use, maintenance, or service.
- Short circuits caused by accidental arcing or grounding of the terminals.
- Damage from impact, collision, or drop.
- Use with third-party chargers or accessories that cause a failure.
- Batteries that have been over discharged due to lack of use or charging
- Any modifications or tampering with the battery will void all warranties
- Loose battery terminal connections. (Improper installation)
- Damage from extreme temperatures, fire, water damage, or other natural disasters.